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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Kuzio

May 18, 2026

5  out of  5
rating by Lisa Kuzio
"I’ve been with Eileen for 25 years. I even moved over 100 miles away 10 years ago and still have her as my agent. I couldn’t ask for anyone better. No matter what is going on, house, car, or life insurance, she’s always been there to explain my options and help me make the best decision for me. Jalal is super helpful and they just make you feel like part of the family. You just don’t find that kind of service these days."
We responded:
"Thank you so much for your kind words, Lisa! We must have been really young when we first met—time flies when you’re working with friends! Jalal and the whole team truly appreciate being part of your extended family. It’s clients like you and Joe that remind us why we do what we do. Here’s to many more years of top-notch service and a little bit of fun along the way!"
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stephen capozza

May 18, 2026

5  out of  5
rating by stephen capozza
"Eileen and Jalal do a terrific job and are always attentive with addressing and concerns or needs I may have."
We responded:
"Thank you so much Steve for your kind words! We appreciate your feedback and are always here to assist with any concerns or needs you may have. We’re grateful for your continued trust and support! "
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Erica Bachman

May 13, 2026

5  out of  5
rating by Erica Bachman
"We are so thankful to have not only an incredible insurance agent, but also a trusted family friend. Over the years, they have helped us through several accidents and have always made a stressful situation feel so much more manageable. No matter when we reach out, they are quick to respond, answer our questions, and make sure we feel taken care of. It is such a comfort knowing we have someone we trust looking out for our family. We truly appreciate all of their hard work, support, and dedication. Thank you for always being there for us!"
We responded:
"Thank you Erica, for the awesome review! We’re really lucky to have you as part of our insurance family too. It means a lot to know we’re making things easier when life gets tough. We’re always here whenever you need us! Wishing you the best!!!!"
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Heather Coats

May 9, 2026

5  out of  5
rating by Heather Coats
"Great experience with Eileen and Joyce at State Farm. They have made the insurance process extremely easy and are always there if we have any questions."
We responded:
"Thanks so much for the awesome review! We’re really happy to hear that Joyce and I made everything easy and are always around to help. We appreciate you choosing us and are here whenever you need anything!"
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David Coats

May 7, 2026

5  out of  5
rating by David Coats
"I’ve been with them for a while was at another branch and they had every thing screwed up with my insurance then I switched to this branch and not only did they tell me every thing that was messed up with my insurance policy they fixed it and explained why they were doing what they were doing every step of the way forget about 5 stars this is a 11 out of 10 service!"
We responded:
"Thanks a ton for your awesome review! We're really happy to hear that your experience with our agency has been great and that we could help sort out the issues with your insurance. We’re here to keep giving you the best service every step of the way. We truly appreciate your trust and loyalty"
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cameron robinson

May 7, 2026

5  out of  5
rating by cameron robinson
"I recently had the pleasure of working with Joyce at State Farm, and I can honestly say the experience exceeded all of my expectations. From the very beginning, Joyce was incredibly professional, knowledgeable, and genuinely caring. She took the time to answer every question I had in detail and made sure I fully understood all of my options without ever making me feel rushed or pressured. What really stood out to me was how efficient and organized she was throughout the entire process. Whether it was helping me update my policy, explaining coverage, or handling paperwork, everything was completed quickly and smoothly. Communication was excellent the whole way through. Joyce was always responsive, friendly, and willing to go the extra mile to make sure everything was taken care of properly. It’s rare these days to find someone who combines great customer service with such strong attention to detail, but Joyce truly does. You can tell she genuinely cares about her clients and wants what’s best for them, not just making a sale. She made what could have been a stressful process feel simple and easy, and I left feeling confident that I was in good hands. If you’re looking for an insurance agent who is trustworthy, efficient, professional, and easy to work with, I highly recommend Joyce at State Farm. She provides the kind of customer service that keeps people coming back, and I’m very grateful for all of her help."
We responded:
"Thank you so much for sharing your experience! We're glad to hear Joyce provided such excellent, caring service and made the process smooth and stress-free. We appreciate your kind words and recommendation!"
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Bre Robinson

May 7, 2026

5  out of  5
rating by Bre Robinson
"Joyce is a great agent to work with and the office in general is wonderful, easy to get things done or change things up!"
We responded:
"Thank you so much Bre for your sweet words! It means a lot that you took the time to provide a review, we know you are busy! As you know Joyce really prides herself on getting things done quickly and efficiently, and the whole team enjoys working with you. We’re always here to make things as easy as possible. "
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Laura Henry

July 3, 2024

5  out of  5
rating by Laura Henry
"After three negative experiences with other local State Farm agents, I contacted this office and spoke with Mike. Mike was a breath of fresh air. For over two weeks, I had been seeking to purchase a State Farm auto policy. (I was specifically seeking State Farm because I had been told that they provide coverage for part-time food delivery and ridesharing, which is a RARITY in New York State.) I was beginning to think all State Farm agents were terrible. Unfortunately, it took going to FOUR different agents to find Mike, but I'm so glad I did. Within 4.5 hours of my contacting him, he quoted and sold me the policies I was interested in without pushing me to purchase something I wasn't interested in. He listened to me, was responsive, and was very professional. He answered all of the questions I had and provided me with the documentation I wanted/needed to ensure that I would have the exact coverage I was looking for. After such negative experiences elsewhere, I'm glad I found Mike and that he helped me get the coverages I needed and was seeking."
We responded:
"Thank you Laura! I shared your kind words with Mike. We appreciate you taking the time to send a review. We value your loyalty to State Farm and look forward to working together. "
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Mohlab Faisal (:P)

April 4, 2024

5  out of  5
rating by Mohlab Faisal (:P)
"Jalal amazing guy who will satisfy your insurance needs thanks Jalal for the great job you are doing"
We responded:
"Great clients make our job easy! Thank you for the review!"
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Cynthia Pileski

November 13, 2023

4  out of  5
rating by Cynthia Pileski
"Jalal is always available and on point with the information he shares."
We responded:
"Thank you for your kind words! We're glad you're happy with our service. Have a great week!"
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Dan Peck

June 16, 2023

5  out of  5
rating by Dan Peck
"I have been a member of State Farm for many many years, now, and Eileen has been my agent for around the last 4 years. She and her team have been great! Always pleasant, great communication, and quick responses and changes. I can have some anxiety when it comes to getting everything in proper order that insurance paperwork and dealings can often involve. As well as anxieties over phone calls in general. Eileen, however, is able to simplify things down to their core and present them in a way that is calming, concise, clear and understandable, which eases that stress I can feel. That's worth a lot to me, and our correspondence over the years has built confidence and trust. I certainly would recommend working with her."
We responded:
"Thank you Dan! What a nice way to start my weekend. I know adding a new driver is not an easy time. I am glad I was able to simplify and make this an exciting time for Colton. Have wonderful weekend and enjoy the new vehicle. "
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Steven Gilbert

May 31, 2023

5  out of  5
rating by Steven Gilbert
"I have been with this State Farm agency for at least 10 years. Always have time for you either on the phone or in person."
We responded:
"Thank you so much Steven! I know how busy you are so we really appreciate your business and kind review. Eileen"
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Will Ostrowski

March 11, 2023

5  out of  5
rating by Will Ostrowski
"Absolutely fantastic staff (Jalal), explains everything in a simple way for everyone to understand. Rates were great and easy to do business with."
We responded:
"Thank you Will! Jalal was so happy to finally meet you and your wife in person. We look forward to taking care of your insurance needs. "
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Elise Keledjian

June 2, 2021

5  out of  5
rating by Elise Keledjian
"This is the best representative I have ever had and the entire staff is great! I won’t ever leave"
We responded:
"Elise, thank you so much for your 5-star review and for choosing State Farm to handle your insurance needs. We really appreciate your kind words! Eileen"
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Benjamin Smith

May 21, 2021

5  out of  5
rating by Benjamin Smith
"Able to take care of all my business over phone/email and were happy to answer all my questions. Couldn't ask for better service!"
We responded:
"Ben, thank you so much for your 5-star review! We know life is busy so glad we could make doing business with us a little easier. Eileen"
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Cynthia Osborne

March 31, 2021

5  out of  5
rating by Cynthia Osborne
"Needed new insurances, the agent that help me has been great..she has made everything very easy for me..I got new car and home insurance. I am very happy with the service I have received."
We responded:
"My team and I strive to provide personal service. Thank you for taking the time to share your experience with Kerri. We look forward to taking care of your insurance needs."
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cornell bell

January 27, 2021

5  out of  5
rating by cornell bell
"They are definitely their for you"
We responded:
"Thank you so much! We appreciate you trusting us with your personal and business insurance needs."
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Karen Hunter

October 26, 2020

5  out of  5
rating by Karen Hunter
"Wonderful"
We responded:
"Thank you , it means so much hearing from loyal customers like you!"
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Nicole Odom

October 13, 2020

5  out of  5
rating by Nicole Odom
"Excellent Service, Knowledgeable and Informative, Transparent throughout the application process, Prompt and Courteous. Has recommended to friends and family. Thank You, Eileen."
We responded:
"Thank you for your kind words. I am looking forward to working with you and servicing your families needs. Your positive energy is refreshing! Eileen"
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David Renner

September 17, 2020

5  out of  5
rating by David Renner
"Great staff, pleasant, neat and clean, no waiting, easy to find."
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Jay Morse

June 12, 2020

5  out of  5
rating by Jay Morse
"I work for a dealership and speak to a lot of insurance companies. This Agency is one of the absolute best to work with. I would suggest them to anyone. Professional, efficient, and friendly. I believe I spoke to Mary."
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Scott Schaffer

November 4, 2019

5  out of  5
rating by Scott Schaffer
"Convenient location. Super friendly and knowledgeable staff!"
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Doug Dashnau

January 25, 2019

5  out of  5
rating by Doug Dashnau
"Yes needed some very important information"
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James Buttner

December 10, 2018

5  out of  5
rating by James Buttner
"They have a great team at this State Farm office. The customer service is always very friendly, helpful, and personable."